Our focus areas for 2025/26
How might we collectively address systems, processes and services within essential service organisations in order to create better outcomes for customers at risk of economic harm?
The Thriving Communities coalition purpose is to co-design solutions across different sectors, alongside people with lived and learned experience.
We're forming a solution design coalition to tackle economic harm by asking the big question, 'how might we get better outcomes for customers experiencing or at risk of experiencing economic harm?' To help answer this question we will be focussing on:
Privacy settings: how might we ensure customers who are experiencing economic harm have their privacy rights upheld but are also able to access support from third parties (community & business) in order to prevent harm?
Referral mechanism: how might we build clear and trusted communication channels between community advocates and essential service businesses?
Become a First Mover
Click below for more information on how you can become involved.